IT & Network Operations

IBM AIOps & Fault Management

Reduce outages, automate and gain visibility and control over your network.

Overview

IT & network operations

With successful deployments at major communication service providers across Latin America, we help network and data-center teams discover, visualize, detect, configure, activate, integrate and remediate their networks. If you run IBM Netcool Operations Insight or another IBM IT management product, IBM Cloud Pak for AIOps (formerly Watson AIOps) is the evolution of your current entitlement, and we can guide the upgrade.

Benefits

What your operation gains

01

Predict and prevent

Predict, communicate and resolve events before they become serious problems for your operation.

02

Less alert noise

AI correlates thousands of events into a few actionable incidents.

03

Faster resolution

Probable-cause analysis and runbook automation cut mean time to repair.

Capabilities

What is included

Request a demo
  • Event management and correlation (Netcool heritage)
  • Topology discovery and visualization
  • Log and metric anomaly detection
  • Probable-cause and impact analysis
  • Runbook automation
  • Migration from Netcool Operations Insight

How we work

Delivered by a team that has done it before

  1. 1

    Assess

    We listen, review your operation and define measurable goals.

  2. 2

    Design

    We adapt the solution to your processes, not the other way around.

  3. 3

    Implement

    Configuration, integration, data and training with an experienced team.

  4. 4

    Evolve

    Ongoing support and improvements so value keeps growing.

Ready to see it with your own data?

Book a 30-minute working session with one of our consultants. We will look at your current operation and map where IBM AIOps & Fault Management delivers value first.