Asset Performance
IBM Maximo Assist
Put your best experts’ knowledge in every technician’s hands.
Overview
AI guidance for technicians
AI-powered assistance helps field technicians diagnose and repair faster by searching manuals, past work orders and expert notes, and by connecting them with remote experts when they need a second pair of eyes.
Benefits
What your operation gains
Faster first-time fix
Technicians find the right answer on the spot.
Retain know-how
Capture the experience of senior staff before it walks out the door.
Remote collaboration
Experts support the field without travelling.
- Natural-language search over technical knowledge
- Recommendations from similar past work orders
- Remote expert video sessions
- Works alongside Maximo mobile
How we work
Delivered by a team that has done it before
- 1
Assess
We listen, review your operation and define measurable goals.
- 2
Design
We adapt the solution to your processes, not the other way around.
- 3
Implement
Configuration, integration, data and training with an experienced team.
- 4
Evolve
Ongoing support and improvements so value keeps growing.
Ready to see it with your own data?
Book a 30-minute working session with one of our consultants. We will look at your current operation and map where IBM Maximo Assist delivers value first.